How to Read Your Meter
Sometimes, we are unable to read your meter and your account is billed using an estimated reading. This could happen for a number of reasons, such as a locked gate, no one was home to allow access to the meter, the meter itself was blocked or the remote reader used to read your meter is not working. Our meter reader will leave a card at your home if a reading cannot be taken. Locate your electricity meter, which can usually be found in your basement or backyard. If you are having difficulty locating your meter, follow along the power line from where it enters the building to help you find it. Your meter records the amount of electricity that your home has consumed in kilowatt hours (kWh). The meter is mounted on a grey metal box with a round, glass front that has an analog face with four or five dials. If the meter is in your basement, it is a separate, stand-alone device. |
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Click Here for a detailed illustration and instructions on how to read your own meter.
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